Hotel Chief Operations Officer (COO) (can now be a Vice President of Hospitality Operations, Corporate Dir. of Operations or multi -unit General manager).
We are seeking a highly accomplished hotel executive to oversee the operations of a premier hospitality and investment management group with a collection of luxury hotels located at beautiful beaches in Egypt. The ideal candidate currently holds a senior executive role such as Chief Operations Officer (COO), Vice President of Operations, or Corporate Director of Operations, and has a proven track record leading large, full-service luxury properties with multiple outlets and complex facilities. The hotels offer a blend of luxury, comfort, and personalized service to leisure, family, and business travelers. With multiple large-scale properties, 15+ restaurants, and expansive indoor and outdoor facilities, this role demands a strategic, hands-on leader with deep operational expertise and a passion for excellence.
For this role, what matters most is that the candidate is hands-on, has exposure beyond the hotel sector, and understands asset management, as our client owns not only hotels but also real estate, agricultural operations, and marine vessels.
Key Responsibilities
- Lead and oversee all hotel operations, ensuring consistency, efficiency, and excellence across all properties in the portfolio.
- Develop and execute operational strategies that align with the group’s vision, financial objectives, and brand standards.
- Drive guest satisfaction by maintaining exceptional service standards and personalized experiences throughout the guest journey.
- Collaborate closely with GMs, department heads, and corporate teams to ensure alignment, accountability, and performance across properties.
- Monitor key performance indicators (KPIs) , financials, and operational metrics to ensure profitability and operational efficiency.
- Lead initiatives to optimize food & beverage operations , guest services, housekeeping, engineering, wellness, and recreational services.
- Promote innovation , quality improvement, and best practices across all operational departments.
- Provide strong leadership and mentorship, fostering a culture of engagement, empowerment, and continuous improvement.
- Ensure full compliance with health & safety regulations, sustainability programs, and local legislation.
- Represent the group in key operational matters, strategic planning sessions, and external partnerships.
Candidate Profile
Currently holds a senior executive operations role : COO , VP Operations , or Corporate Director of Operations in the hospitality industry .Minimum 10–15 years of progressive hospitality leadership experience , including direct oversight of large, luxury, full-service properties or multi-property portfolios.Deep understanding of luxury hospitality standards , guest experience delivery, and high-volume operations (including 10+ F&B outlets).Proven track record of successfully managing large teams and complex hotel facilities.Strong financial acumen with experience managing P&L , budgeting, forecasting, and driving profitability.Experience in resort operations , ideally with both leisure and MICE (Meetings, Incentives, Conferences, Exhibitions) components.Middle East experience and Arabic language skills are highly desirable.Must possess excellent leadership, communication, and stakeholder management skills.Bachelor"s degree in Hospitality Management or related field; MBA or equivalent is an advantage.This post offers
Executive-level compensation and benefits package.Strategic leadership role with significant impact and visibility.Opportunity to be part of a fast-growing, high-profile hospitality group.Work in a dynamic, inspiring coastal destination with world-class resorts.Relocation assistance and accommodation support (if applicable).