Groups & Events Sales Manager

Proactively identify qualify and secure new group and event business opportunities from corporate MICE and social segments.

Develop and implement sales strategies to achieve and exceed revenue goals in rooms banquets and ancillary services.

Negotiate contracts rates and terms with clients in alignment with hotel revenue and yield strategies.

Conduct regular sales calls client meetings and site inspections to build and maintain key relationships.

Prepare and present proposals quotations and contracts through OPERA Sales & Catering or other approved systems.

Collaborate with Revenue and Reservations teams to forecast demand monitor pace and optimize profitability.

Lead mentor and develop the Groups & Events Sales Executives and Coordinators.

Set individual sales targets and monitor performance through KPIs and activity reports.

Conduct regular team meetings to review progress share best practices and ensure alignment with overall sales strategy.

Foster a culture of service excellence collaboration and accountability.

Oversee the accurate entry of all group and event details into OPERA ensuring timely communication of Banquet Event Orders (BEOs) and Group Resumes.

Ensure all event details are communicated effectively to operational departments (Banquets Kitchen Front Office Housekeeping AV etc.).

Conduct pre-event meetings and post-event evaluations to ensure flawless execution and client satisfaction.

Manage key or VIP accounts personally to ensure retention and repeat business.

Prepare weekly and monthly reports on sales performance market trends and competitor activities.

Maintain accurate records of all bookings contracts and correspondence in OPERA and shared drives.

Support the Director of Sales & Marketing in developing annual budgets forecasts and marketing plans.

Ensure deposits billing and final settlements are processed accurately and in a timely manner.

Participate in revenue meetings and contribute to the development of pricing and packaging strategies.

Qualifications

Bachelors Degree in Hospitality Management Business Administration or related field.

Minimum 35 years experience in hotel sales or events management with at least 12 years in a supervisory or managerial role.

Proficiency in OPERA PMS and OPERA Sales & Catering is essential.

Strong understanding of MICE corporate and leisure group segments.

Excellent communication presentation and negotiation skills.

Strong leadership coaching and team motivation abilities.

Analytical and strategic thinker with strong attention to detail.

Proficient in Microsoft Office applications (Word Excel PowerPoint Outlook).

Additional Information

Remote Work : No

Employment Type : Full-time

Key Skills

• Marketing
• Catering
• Organizational skills
• Hospitality Experience
• Management Experience
• HubSpot
• Event Planning
• Events Management
• Project Management
• Event Marketing
• Leadership Experience
• negotiation

Experience : years

Vacancy : 1

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