Operations Manager

Key Responsibilities

Oversee and streamline day-to-day operations including production, warehousing, logistics and supply chain management.

Implement continuous improvement initiatives to enhance efficiency and reduce operational costs.

Develop and mentor mid-level managers to foster accountability, performance and operational discipline.

Develop annual budgets, operational forecasts and business plans aligned with company objectives.

Monitor key performance indicators (KPIs) and deliver executive reports to the CEO and Board.

Drive initiatives to improve profitability, optimize resource utilization and manage cost controls.

Lead the implementation of ERP systems to integrate and streamline all business functions.

Oversee the relaunch of the e‑commerce platform and ensure seamless digital customer experience.

Drive Torba Market’s transformation into a Food Tech hub with scalable, tech‑driven operations.

Collaborate with marketing teams to enhance brand visibility and drive sales growth.

Support new product launches, market expansion and partnership development.

Identify and evaluate new business opportunities for sustainable growth.

Manage procurement, production planning and materials management for efficient output.

Ensure adherence to high product quality, safety and packaging standards.

Conduct cost‑benefit and performance analyses to improve production efficiency.

Ensure superior customer satisfaction through reliable service delivery.

Build and maintain strong relationships with suppliers, vendors and strategic partners.

Ensure compliance with all regulatory labor and health & safety standards.

Uphold the company’s commitment to food safety and quality assurance.

Qualifications

Bachelor’s or Master’s degree in Business Administration, Operations Management, Supply Chain or a related field.

Experience

Minimum 10 years of progressive experience in operations, preferably in F&B, Cloud Kitchens or E‑Commerce.

Proven success in leading multi‑functional teams and driving large‑scale operational projects.

Expertise in supply chain management, ERP implementation and e‑commerce operations.

Strong financial acumen and strategic planning capabilities.

Proficient in performance tracking and data‑driven decision‑making.

Key Skills

• Six Sigma
• Lean
• Management Experience
• Process Improvement
• Microsoft Outlook
• Analysis Skills
• Warehouse Management System
• Operations Management
• Kaizen
• Leadership Experience
• Supervising Experience
• Retail Management

Employment Details

Employment Type : Full Time

Experience : years

Vacancy : 1

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