Commis I

Job Description

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Job Summary

Assists in the kitchen, contributing to the overall success of outlets and events, in accordance with the hotel’s standards and financial goals.

Essential Duties and Responsibilities

Guest Satisfaction

• Always provides a courteous and professional service.
• Manages all guest and associate inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Maintains positive guest and colleague interactions with good working relationships.

Operations

Standard Responsibilities

Confidentiality

Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates.  It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates, unless otherwise stated.

Health & Safety

Other

The above description is not to be regarded as exhaustive.

Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.

As the hotel’s level of business varies, there is a need for flexibility in attitude, approach and working hours.