Senior Jira Administrator

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Canonical is a leading provider of open‑source software and operating systems for global enterprise and technology markets. Their platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. The company’s customers include the world’s leading public cloud and silicon providers, and industry leaders in many sectors. With more than 1,200 colleagues in over 80 countries, Canonical pioneers global distributed collaboration, with teams meeting two to four times yearly in interesting locations around the world to align on strategy and execution.

Role Overview

The Senior Jira Administrator will manage Canonical’s Atlassian Jira Cloud, including administration, configuration, automation and integration responsibilities. The role is part of the Commercial Systems team, which integrates business systems to ensure reliable data flows and automate business processes across the company. The role requires strong engineering quality, rigorous documentation practices, and effective stakeholder management.

Responsibilities

• Manage Atlassian Jira Cloud at Canonical
• Design, document and implement processes and automation in Jira
• Design, document and implement integrations between Jira and the data warehouse
• Create analytical dashboards to enable stakeholders to make data-driven decisions
• Create learning resources that scale
• Work with engineering, operations and support teams at a global scale
• Take ownership of critical escalations and resolve them in a timely manner

Qualifications

Nice-to-have Skills

Benefits

Location & Employment

Location : any EMEA time zone.

Employment type : Full-time.

Equality and Opportunity Statement

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

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