Doorman / Bell Associate

Responsibilities Greet guests as they enter and exit the cruise ship with a warm and friendly demeanor

Assist guests with their luggage and belongings upon arrival and departure

Provide information and directions to guests regarding ship amenities and activities

Maintain a clean and organized lobby area at all times

Monitor and control guest access to the ship, ensuring only authorized individuals are allowed on board

Assist with the loading and unloading of supplies and equipment

Coordinate with other departments to ensure smooth guest arrivals and departures

Handle guest inquiries and complaints in a professional and timely manner

Follow all safety and security procedures to ensure the well-being of guests and crew members

Attend training sessions and meetings to stay updated on company policies and procedures

Qualifications High school diploma or equivalent

Previous experience in a customer service or hospitality role preferred

Excellent communication and interpersonal skills

Ability to work in a fast-paced environment and handle multiple tasks simultaneously

Strong attention to detail and organizational skills

Physically fit and able to lift heavy objects

Fluent in English, additional languages are a plus

Must be willing to work evenings, weekends, and holidays as needed

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