Learning from Incidents (LFI) Coordinator

Learning From Incidents (LFI) Coordinator

Location : Ras Laffan, Qatar

Employment Type : Permanent

Role Overview

The Learning From Incidents (LFI) Coordinator is responsible for driving continuous improvement in safety performance by promoting a strong learning culture across the organisation. This role ensures that insights from incidents, near misses, and unsafe conditions are effectively captured, analysed, and translated into actions that improve safety, reliability, and efficiency.

Key Responsibilities

LFI Process Management and Improvement

• Manage the end-to-end Learning From Incidents process, from reporting through to implementation and performance tracking.
• Maintain and enhance the incident management system to ensure accuracy, quality, and effective reporting.
• Monitor and evaluate the effectiveness of corrective actions and identify opportunities for improvement.
• Develop, update, and implement LFI standards, procedures, and best practices in collaboration with subject matter experts.
• Coordinate improvements to LFI tools and software, including user testing and stakeholder feedback.
• Prepare and issue safety notifications, bulletins, and awareness communications following incident reviews.

Incident Investigation and Analysis

Communication and Dissemination

Implementation and Coordination

Training and Development

Knowledge Management

Facilitation and Leadership

General Responsibilities

Key Performance Indicators

Qualifications and Experience

Skills and Competencies

Working Environment

Office-based position in a fully air-conditioned environment.

Standard working hours apply, with occasional site visits as required.

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