Assistant Outlet Manager - In Room Dining

Assistant Outlet Manager - In Room Dining

Overview

Mandarin Oriental, Doha is looking for an Assistant In Room Dining Manager to join the Food & Beverage team. Based at Mandarin Oriental, Doha within the Food & Beverage Department, the Assistant In Room Dining Manager will support the In Room Dining Manager in all related operational, administrative and financial aspects of In Room Dining including potential catering events in guest rooms, suites and apartments, as well as the placement of rooms amenities and managing minibar pantries in coordination with the Front Office and Housekeeping Team. The Assistant In Room Dining Manager reports to the In Room Dining Manager.

Responsibilities

• Support the outlet manager in all operational and administrative aspects of In Room Dining including order taking, set up of trolleys as per standard, and the delivery of room service orders to guest rooms and service apartments; take charge of the outlet and the department in his / her absence.
• Enforce and monitor that all operational standards, as per policies, SOPs and quality measures are in place at all times.
• Create and maintain synergy between In Room Dining and other F&B outlets as well as related Rooms Division departments.
• Assist the outlet manager to coordinate the placement of guest amenities in guest rooms and manage minibar operation in coordination with Front Office and Housekeeping teams.
• Assist with residents in apartments including delivery of ingredients ordered and maintain an effective system for tracking clearance of trolleys and trays.

Qualifications

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