Key Roles & Responsibilities
Operations
- Direct, coordinate and achieve service level objectives related to the warehousing operations
- Manage and move operation from 3PL (outsource provider) to in-house service. Supervise team to accomplish on-time and on-budget shipment
- Maintain storage area by organizing floor space; adhering to storage design principles; recommending improvements
- Accomplish warehouse and organization / customers’ mission by completing related requirements as needed
- Measure and report the effectiveness of warehousing activities and team members’ performance
- Maintain records for all inbound receipts / outbound dispatch per documented processes as well as non-conforming products, purchase orders, advance shipment note or damaged shipments
System and Reporting
Interface with customers to answer questions or solve problemsProduce reports and spreadsheets on trend analysis, progress order status, related inventory and distribution control activitiesCompile weekly reports centred correctly towards primary company KPIs for safety practices and acknowledgementMeet warehouse operational standards by contributing warehouse information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying warehouse system improvementsLeadership and Training
Provide recommendations on new subordinate hires and ensure the availability of all resources required to perform assigned tasks and activitiesSupervise subordinate staff, assign work activities, monitor performance and review resultsAct as a coach to subordinates, identify their training and career development, recommend training courses and follow-up on their personnel records such as timesheets, discipline, vacations, leaves and absenteeismOther
Perform other job-related duties and projects as assignedQualification / Experiences / Skills
Minimum requirements
Education & Professional Qualification
Diploma in a relevant fieldBachelor’s Degree is preferredProfessional Experience
3-5 years’ experience in similar role in the warehousing industryPrevious supervisory experience is preferredGeographic Experience
Middle East / GCC experience is preferredComputer Skills
Working knowledge of Office and web applicationsExperience in using modern WMS systems including barcoding, Master data, RF, etc..Language Skills
Fluent in English - both written and spokenOther languages are preferredMarket / Industry / Functional Knowledge
Understanding of Good Warehouse practice (Safe handling and operations, Material Handling Equipment – MHE, racking, etc.)#J-18808-Ljbffr