Senior Field Service Engineer PMS

At ABB we help industries outrun – leaner and cleaner. Here progress is an expectation – for you, your team and the world. As a global market leader we give you what you need to make it happen. It won’t always be easy; growing takes grit. But at ABB you’ll never run alone. Run what runs the world.

Overview

This Position reports to : Project Manager

Your role and responsibilities

In this role you will have the opportunity to execute service work of medium to high complexity as per work instructions and ABB guidelines. Each day you will deliver excellent customer service to satisfy customers. You will also showcase your expertise by working with customer to identify opportunities in the installed base to improve system performance and operational performance.

The work model for the role is : Onsite

This role is contributing to the PAEN-Qatar. Main stakeholders are PAEN.

You will be mainly accountable for :

• Contributing to customer satisfaction by planning and executing service work as per customer order and expectations.
• Ensuring customer retention by delivering superior customer experience and effectively communicating service work timeline and expectations.
• Taking actions to identify new service business opportunities for ABB in close cooperation with customer and other ABB teams.
• Coaching technicians and engineers and supervising complex site activities.

Our team dynamics

You will join a Dynamic Talented and High Performing team where you will be able to thrive.

Qualifications

What’s in it for you

We want you to bring your full self to work – your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path and take on challenges that matter. Here your work creates impact you can see and feel every day.

Join us. Be part of the team where progress happens, industries transform and your work shapes the world.

Run What Runs the World.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

More About Us

ABB’s Energy Industries division is enabling safe, smart and sustainable projects and operations for businesses across the oil, gas, chemicals, power generation, life sciences and water sectors. Driving integrated solutions that automate, digitalise and electrify industry, we connect our people and technology to help our customers adapt and succeed. With over 50 years of domain expertise we continue to innovate and reshape traditional approaches across the energy sector. Our technologies and solutions are designed to create value, improving operational efficiency and productivity, enhancing safety and minimizing risk. We support the development of new and renewable energy models – enabling energy efficient and low‑carbon operations across traditional industries.

We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.

Key Skills

Employment Type : Full‑Time

Experience : years

Vacancy : 1

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