Patient Care Coordinator (Qatar)

Position : Patient Care Coordinator

Position Purpose

The purpose of this role is to co-ordinate patient applications in Patient Access Program(s) in the region.

The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office based

Duties and Responsibilities

Liaise with hospitals, distributors, pharmacies and patients

• Co-payment reimburse solution administration
• Work closely with the Program Manager to secure patient file approval
• Ensure that patient file are complete and ready to be submitted in a timely manner and in accordance with the project processes, workflow and timeline

Carry out patient, Doctor, Pharmacy and private sector visits for project flow

Ensure that current patients receive their medications quickly and efficiently

Maintain and update electronic Program files, including patient and quality assurance data

Attending and completing Pharmacovigilance, Pharma and Product Training provided by the Client with a clear understanding of how to collect and report safety data

Reporting any adverse events / product complaints as per client’s requirements and / or Axios SOPPs

Relationships

Work closely with Line Manager and Program Assistant in the region

Reporting to the Line Manager in region

Work with the related divisions of Axios

Competencies

Application of job Knowledge

Concern for Order and Quality

Adaptability and flexibility

Dependability

Teamwork

Educational Background and Experience

A Degree or Diploma in Social Work or Public Health is ideal

1 to 2 years working experience in an administrative role is ideal

Experience in data monitoring and management

Job Circumstances

Flexibility in ability to travel as well as working hours is essential

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