Overview
Job Purpose : We are seeking a Regional Sales & Operations Manager to drive sales growth, oversee branch operations, and strengthen brand presence across both markets. The role covers sales planning, budgeting, team leadership, and operational excellence , while ensuring top-tier customer experience and market expansion. Ideal candidates bring 5+ years in retail sales management , strong knowledge of Qatar and Bahrain markets, and proven ability to lead multicultural teams.
Responsibilities
1. Planning and Budgeting
- Prepare the annual sales plan for Qatar and Bahrain in line with company objectives.
- Develop the annual budget (financial, human, and operational resources).
2. Performance & Sales Management
Monitor daily sales and ensure achievement of monthly / quarterly targets, distributed across branches according to SMART principles.Submit periodic performance reports with improvement recommendations.Conduct regular evaluations of sales staff, supervisors, and warehouse keepers, with action plans for performance development.Enhance the company’s image and identity in both countries while elevating staff presentation and customer experience.3. Operations Management
Conduct daily field visits to branches and ensure quality of customer service.Monitor branch conditions regarding décor and guarantee application of the corporate visual identity across all branches.Oversee cash deposits from sales and ensure compliance with financial procedures.Monitor product movements (high demand and slow-moving) and propose clearance solutions.4. Team & Staff Management
Recruit and train new sales staff and promoters according to market needs.Develop vacation schedules and ensure proper replacements.Manage staff transfers and distribution across branches for optimized sales efficiency.Elevate employee skills and professionalism to align with brand standards.5. Marketing & Expansion
Implement approved marketing and promotional campaigns.Analyze competitors and propose plans to increase market share.Recommend new branch locations, conduct feasibility studies, and optimize the network.Explore new partnerships and market entry opportunities to drive brand growth.6. Relationships & Networking
Build strong relationships with landlords, mall managers, and key market stakeholders.Represent the company in meetings and events across Qatar and Bahrain.7. Control & Quality
Conduct unannounced inventory checks for branches and warehouses.Review regional expenses to minimize costs while enhancing operational quality.Ensure compliance of branches with official pricing and company policies.Guarantee unified operational processes across all branches to improve efficiency and consistency.Qualifications & Experience
Bachelor’s degree in Business Administration, Marketing, or related field.Minimum of 5 years’ experience in retail sales, with at least 2 years in a supervisory / managerial role.Strong knowledge of Qatar and Bahrain markets, preferably with major retail / luxury brands.Strong leadership skills with ability to manage multicultural teams.Proficiency in Arabic and English (spoken and written).Required Skills
Strong analytical skills in sales and operational reporting.Ability to develop actionable plans and achieve results.Excellent communication and negotiation skills with stakeholders.Flexibility and problem-solving under pressure.Ability to adapt to market changes.Any other tasks requested by his manager#J-18808-Ljbffr
