Workplace Cybersecurity & Support Technician

Talent Leaders is a Federally incorporated Canadian firm operating globally with their strong presence in Canada, Qatar, UAE and KSA. Talent Leaders brings 3 decades of consulting experience to its potential candidates and corporate and government clients. Talent Leaders operates in a unique way to translate the aspirations of the highly competent candidates into reality and present the candidates to the most deserving employer. Organizations choose their employees for their competence, expertise, and experience while Talent Leaders chooses its client (corporate employers) as our candidates deserve the best. Summary This is a hybrid role combining cybersecurity implementation and end-user technical support. The position will ensure frontline cybersecurity enforcement while providing L1 / L2 support to business users, in line with Qatar’s digital governance mandates. Roles and Responsibilities Provide L1 / L2 technical support for desktops, devices, and user access Support AD / Entra ID lifecycle within shared services Implement and manage perimeter defense, NAC, and firewall rules Collaborate with national SOC and respond to incidents Enable secure mobile and VPN access as per remote access policy Conduct internal audits, prepare incident records, and asset tracking Ensure zero-trust segmentation and endpoint protection Document and escalate incidents per Q-CERT or NIA protocols Ideal Candidate Specification Bachelor’s degree or diploma in IT, Cybersecurity, or related field 3–5 years of relevant experience in end-user support and cybersecurity implementation Hands-on experience in managing user access controls and device security Basic understanding of national mandates such as Q-CERT or NIA Familiarity with ITSM tools and service ticket lifecycle Certifications such as CompTIA Security+, Microsoft Modern Desktop, or equivalent preferred Strong problem-solving and communication skills

#J-18808-Ljbffr