Events Sales Executive

Doha, Qatar Posted 3 days ago Unlimited Hospitality & Accommodation

Responsibilities

• Answer phone, direct to appropriate person and / or take messages.
• Assist with typing of the Banquet and Sales correspondence, i.e. answering mail, confirming banquet arrangements, menus, BEO, FP, memos etc.
• Promptly respond to all inquiries.
• Study requirements of all booked banquets and functions to familiarize and ascertain the possibility of selling additional facilities to produce extra revenue.
• Send Banquet event proposals to the guests and maintain timely contact with them.
• Call customers to remind them before cut-off dates.
• Ensure that all administrative documents are prepared for the hotel sales team.
• Act as a liaison between all related hotel departments and the host of the function.
• Ensure orders and requisitions for the Catering and Banquet departments are completed.
• Respond and act upon any special requirements requested by the function host.
• Maintain the entire sales correspondence database.
• Maintain all client information and folders.
• Coordinate with Banquet operations on a timely basis to ensure complete customer satisfaction.
• Update DSR (Daily Sales Report) and revenue projection daily.
• Update Catering and Banquets calendar on the Sales and Catering software.
• Answer telephone inquiries, accurately transfer calls to appropriate Sales / Catering Associate, and take accurate and detailed messages.
• Assist the sales team in the area of telephone prospecting and outside sales blitzes by contacting clients from an established list developed by the sales team.
• Assist sales team in retrieving rooming lists, deposits, and banquet guarantees when needed.
• Keep an up-to-date A / R Check Log.
• Prepare sales kits for the sales team.
• Coordinate all aspects of events such as room set-up, menu planning, audio-visual requirements, distributing BEOs, and communicating changes, ensuring groups meet or exceed their F&B Minimums; attend BEO meetings as necessary.

Skills

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