Projects Manager | Product Development & Design

Overview At Qatar Airways, we craft cutting-edge inflight products, enhance passenger comfort, and drive innovation in aviation design. From concept to launch, our Product Development and Design (PDD) Team collaborates with industry leaders to create products that set new standards in travel. If you are passionate about innovation, customer experience, technology, and design, this is your chance to make a lasting impact in the aviation industry. Join our Product Development and Design Team that transforms ideas into reality and shape the future of airline experiences.

About the Role As the

Project Manager

within the Strategy Team, you will play a critical role in driving the execution of strategic initiatives across technology, product innovation, and service enhancement. You will ensure alignment between strategic vision and delivery, with a strong focus on governance, planning, and cross-functional coordination. You will bring deep program management expertise, understand both physical and digital ecosystems, and navigate complex stakeholder environments to support initiatives such as inflight entertainment, connected cabin experiences, food and beverage, and emerging service technologies.

Responsibilities

Support the implementation of governance frameworks for customer experience and product development initiatives, ensuring adherence to organisational standards, processes, and compliance requirements

Develop and manage integrated programme plans, timelines, and milestones across inflight experience domains (e.g. cabin interiors, IFE, connectivity, F&B, amenities, service).

Coordinate activities across product, design, technology, and operations teams and monitor dependencies and adjust schedules to mitigate risks and delays.

Track progress against strategic roadmaps and delivery targets and maintain dashboards and reporting tools to provide visibility to leadership and stakeholders.

Analyse programme performance and recommend corrective actions where needed.

Identify, assess, and monitor risks across programmes and facilitate risk mitigation planning and issue resolution ensuring escalation of critical risks to leadership with recommended actions.

Support resource planning and allocation across concurrent initiatives by monitoring capacity to ensure efficient delivery and coordinate with HR and functional leads for staffing needs.

Maintain comprehensive records of programme decisions, actions, and outcomes and develop reporting templates to support transparency and accountability ensuring knowledge transfer and continuity across programme phases.

Act as a point of contact for programme-related communications and updates and prepare summary reports, dashboards, and presentations for internal stakeholders.

Facilitate cross-functional collaboration and manage stakeholder expectations

Align programme execution with strategic goals of the Product Development Division, supporting feasibility assessments for new concepts and technologies and enable delivery of innovation initiatives through structured programme support.

Perform other department duties related to the position as directed by the Head of the Department.

Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You\'ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what\'s never been done before.

Together, everything is possible.

Qualifications About you

Bachelor\'s degree or equivalent with minimum 7+ years of experience in program or project management, ideally within strategy, innovation, or technology environments.

Proficiency in programme planning, milestone tracking, and resource coordination.

Experience managing cross-functional delivery across design, product, technology, and operations.

Familiarity with stage-gate, agile, or hybrid delivery models.

Skilled in developing dashboards, status reports, and executive summaries.

Proficiency in tools such as Power BI, Excel, or Smartsheet for tracking programme health.

Ability to interpret programme data and communicate performance trends to leadership.

About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We\'ve grown fast, broken records and set trends that others follow. We don\'t slow down by the fear of failure. Instead, we dare to achieve what\'s never been done before. So whether you\'re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply If you\'re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing the application form.

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