Customer Service Representative

SEED is a wellness space opening in Doha, Qatar, that combines ancient wisdom and modern knowledge to create a holistic ecosystem of complete health, nourishment, and healing. At SEED, we are dedicated to enhancing well-being and providing our community with the tools needed for personal growth and a balanced lifestyle. Our aim is to create a supportive and nurturing environment for individuals to achieve their optimal health and wellness goals.

Role Description

This is a full-time on-site role for a Customer Service Representative located in Doha, Qatar. The Customer Service Representative will be responsible for addressing customer inquiries, resolving issues, and ensuring overall customer satisfaction. Daily tasks will include interacting with customers via various communication channels, providing product information, handling complaints, and delivering a positive customer experience. The Customer Service Representative will be the first point of contact and play a crucial role in enhancing customer relations and supporting the company's mission of holistic wellness.

Qualifications

• Customer Service, Customer Support, and Customer Satisfaction skills
• Experience in enhancing Customer Experience and ensuring Customer Service excellence
• Strong communication and interpersonal skills
• Ability to work effectively in a team environment
• Problem-solving and conflict resolution skills
• Prior experience in the wellness industry is a plus
• Bachelor’s degree in a related field is preferred
• Proficiency in English; additional languages are an advantage

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