Spa Receptionist - Waldorf Astoria Doha West Bay

Overview A Spa Receptionist is responsible for greeting and assisting clients to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met.

What will I be doing

Assist guests and clients in an appropriate and timely manner

Manage customer feedback effectively to ensure issues or compliments are escalated to enable longterm improvements in products and services

Ensure client experience is proficient including bookings payments and consultation cards

Adhere to cash handling procedures

Interact and communicate effectively with clients members team members guests and management team

Upsell with latest departmental incentives

Report accidents maintenance issues or other incidents

Ensure compliance with all health and safety regulations

EOE / AA / Disabled / Veterans

What are we looking for

Committed to delivering a high level of customer service

Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions

Excellent attention to detail

High standards of cleanliness

Ability to work in a consistently professional and helpful manner

Previous spa experience

What will it be like to work for Hilton Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Employment Type Full-Time

Experience years

Vacancy 1

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