Service Center Coordinator

Overview

Join to apply for the Service Center Coordinator role at Alfa Laval .

Main Responsibilities

• Support and input quotes from service center for complex / non-standard quotations
• Receive, update, prepare and monitor work orders in the service execution system
• Monitor Service Agreements closely with service sales
• Plan sub-supplier jobs and monitor supply deviations impacting the work schedule
• Planning and creation of daily & weekly work schedules
• Daily management, alignment and communication of service center work schedule with workshop Service Center Team Manager, Team and sales organization
• Ensure that jobs are executed according to importance in close cooperation with Team Managers
• Safeguard completeness and quality of work order documentation, including service reports
• Ensure timely bookings of hours against the jobs and job transfer when job is finalized
• In some cases, responsible for key activities within warehouse, logistics and shipping for the Service Centre

Characteristics

Act based on Alfa Laval’s values and procedures. Be Flexible. Have a positive attitude (Honesty, Ambition and Strong Work Ethics). Have Leadership skills. Active Listening Skills.

Physical & Environmental Factors

Special physical, psychological and work life balance demands of the role. Market is very dynamic and has strong demands from customer for faster solutions and deliveries. It requires the manager to be alert to the market conditions and closely coordinate with all stakeholders. Traveling is essential, as the manager is responsible for covering a wide geographical region. Maximum time needs to be spent at the customer’s end. Should be able to withstand work pressures.

Why Should You Apply

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate\'s fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

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