D365 ERP HR Functional Resource Job ID : 273289

Job Description : D365 ERP HR Functional Resource

Key Accountabilities & Responsibilities

Serve as a Microsoft Dynamics 365 HR and Payroll (D365 F&O) Functional Consultant .

Provide user support and training on Microsoft Dynamics 365 HR and Payroll modules.

Work closely with Project Managers and vendors to define requirements, perform fit-gap analysis, document business processes, and support business users .

Collaborate with stakeholders to align people, processes, and technology within HR and Payroll projects.

Apply analytical skills to streamline HR and Payroll processes.

Ensure accuracy and consistency of HR and Payroll data.

Functional Responsibilities

Provide techno-functional support for HR and Payroll modules (knowledge of Finance and Procurement modules is an advantage).

Deliver onsite English techno-functional support to users.

Configure and deploy Dynamics 365 HR and Payroll modules for :

Recruitment and employee onboarding

Payroll management and tax compliance

Performance management and offboarding

Time tracking, leave management, and benefits administration

Ensure compliance with local, regional, and international labor laws .

Migrate HR and Payroll data from legacy systems into Dynamics 365 HR.

Integrate D365 HR with Finance, Power BI, and third-party payroll systems .

Leverage Microsoft tools for automation and insights :

Power Automate for HR workflow automation

Power BI for reporting and dashboards

Power Apps for custom HR solutions

Configure compensation structures, allowances, bonuses, and benefits.

Develop advanced reports using SSRS, Power BI, and built-in reporting tools .

Manage the full project life cycle for HR and Payroll implementations.

Provide end-user training, documentation, and ongoing support .

Conduct functional and technical testing to ensure system accuracy and compliance.

Collaborate with stakeholders to deliver tailored HR solutions .

Support & Service Management

Use ticketing systems to log, track, and resolve incidents.

Build and maintain a knowledge base for common issues.

Apply bug fixes, enhancements, and minor system changes .

Perform quality testing, integration testing, and deployments .

Manage incident root cause analysis to prevent recurring issues.

Ensure secure and consistent support service delivery .

Control production environment changes to minimize service disruption.

Support capacity management of the HR and Payroll environment.

Workshops & Collaboration

Participate in and lead workshops to uncover HR and Payroll requirements.

Document business and system processes using Lifecycle Services (LCS) and Azure DevOps .

Stay up to date with Microsoft technology advancements .

QA test implementations and ensure alignment with business requirements.

Prepare gap / fit analysis documentation and design specifications.

Configure Dynamics 365 environments to meet organizational needs.

If required, design, test, and implement customizations .

Basic Qualifications

Minimum 4+ years of experience in Microsoft D365 HR & Payroll (or Dynamics AX HR / Payroll).

At least two full life-cycle implementations of Dynamics 365 HR & Payroll.

Strong knowledge of ERP systems and implementation processes .

Experience with medium to large-scale enterprise implementations .

Familiarity with Agile methodologies .

Strong understanding of HR and Payroll modules.

Proven ability to support, train, and engage with end-users .

Preferred Qualifications

Bachelor’s or Master’s degree.

Minimum 4–6 years of experience in D365 HR & Payroll modules.

At least two Microsoft HR & Payroll D365 certifications (preferred, not mandatory).

Strong initiative, teamwork, and problem-solving skills.

Experience with cross-functional collaboration and stakeholder engagement.

Working Hours : 8 : 00 AM – 4 : 00 PM (local time) or as per IT Manager directives.

Location : Onsite, with user-facing support.

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