This job offer is not available in your country.

Senior Business Development Executive (Qatar)

NEWMATIC INTERNATIONALWorkFromHome, Ad-Dawhah, Qatar

27 days ago

Job description

Overview

Vacancy Position : Sr. Business Development Executive (Arabic)

Salary Range : AED 12000 - 15000 + Other Benefits

Work Location : Jebel Ali Freezone, Dubai, UAE

Preferred Arabic-speaking candidates (Jordan / Syrian / Lebanon)

Job Purpose

We are seeking a results-driven, strategically minded Senior Business Development Executive to lead and grow our AMC (Annual Maintenance Contract), warranty, and paid service business lines. This role will oversee field service operations, drive customer satisfaction and profitability, and implement scalable service processes across our divisions. The ideal candidate will possess basic knowledge of commercial laundry equipment, strong relationships with customers and vendors, and a proven ability to convert service activities into revenue while upholding safety, quality, and policy compliance.

Reporting To : Managing Director

Key Responsibilities

Business Development & Revenue Growth

Lead the strategic development of AMC, warranty, and paid service offerings across UAE, Qatar, and Saudi Arabia.

Identify and pursue new service-based business opportunities with existing and prospective customers.

Schedule and conduct field visits to generate service-driven sales (warranty, paid service, AMC) and convert opportunities to signed contracts.

Develop pricing strategies for paid services and manage AMC renewals (initiated 3 months prior to expiration).

Operations & Profitability

Oversee AMC, warranty, and paid service operations ensuring profitability and adherence to company policies.

Set department goals aligned with the annual budget; monitor performance and take corrective actions as needed.

Review daily activity schedules to optimize resource utilization (technicians, parts, and travel).

Coordinate with Parts for inventory and reorder levels to ensure timely part availability.

Quality, Compliance & Risk Management

Conduct monthly warranty reviews; ensure vendor compliance and address repeat claims; report root causes to management.

Monitor and address manufacturer defects; keep management informed with actionable insights.

Implement and maintain customer interaction guidelines; handle complaints per policy.

Promote safety : enforce PPE usage, proper tools, site safety checks, and safety gear acknowledgments.

Customer Relationship Management

Maintain strong customer relationships, aiming for high satisfaction, appreciation, and references.

Conduct quarterly on-site audits for AMC customers and lead quarterly cross-department reviews.

Provide technical support to close service jobs quickly and arrange site visits as needed.

Develop and nurture client trust to secure long-term partnerships and referrals.

Service Excellence & Training

Ensure technicians’ preventive maintenance (PM) adherence and continuous knowledge upgrade for all laundry equipment.

Organize regular training sessions to uplift service capabilities and product knowledge.

Review and optimize service processes; implement continuous improvement initiatives.

Cross-Functional Collaboration

Coordinate with project handover teams to mobilize resources (parts, labor) for new projects or escalations.

Collaborate with Sales, Parts, Field Service, and Finance to ensure cohesive service delivery and timely invoicing.

We, Newmatic Group a Trading Company established in 1993 deal with the high-level Trading of Commercial Laundry Equipment, and we are one of the Leading world-class Laundry Equipment suppliers & Laundry Solutions providers in the entire Middle East. We are a group of companies with 4 Divisions & Branches in UAE, Qatar, and Saudi Arabia.

Obin Millan

Human Resource Manager

Qualifications

Degree in Electrical / Mechanical Engineering or related field (if possible).

Experience in service management (AMC, warranty, field service preferred).

Strong leadership, communication, and data-driven decision-making skills.

Proficiency with MS Office 365 business Central / ERP / SAP related software’s.

Work Environment : Office-based with field site visits; travel as needed.

#J-18808-Ljbffr

Create a job alert for this search

Development Executive • WorkFromHome, Ad-Dawhah, Qatar

Related jobs

Promoted

Senior Sales Account Executive, Qatar / Jordan

SAPWorkFromHome, Ad-Dawhah, Qatar

At SAP, we keep it simple : you bring your best to us, and we\'ll bring out the best in you.We\'re builders touching over 20 industries and 80% of global commerce, and we need your unique talents to...Show moreLast updated: 14 days ago

Promoted

Senior Sales Account Executive, Qatar

SAP - GermanyWorkFromHome, Ad-Dawhah, Qatar

At SAP, we keep it simple : you bring your best to us, and we'll bring out the best in you.We're builders touching over 20 industries and 80% of global commerce. We need your unique talents to help s...Show moreLast updated: 18 days ago

Promoted

QNB3468 - Senior Manager - Institutional Brokering (Qatarization)

QNB GroupQatar

QNB3468 - Senior Manager - Institutional Brokering (Qatarization).QNB3468 - Senior Manager - Institutional Brokering (Qatarization). QNB3468 - Senior Manager - Institutional Brokering (Qatarization)...Show moreLast updated: 30+ days ago

Promoted

Senior Business Development Manager

ADCDoha, Ad-Dawhah, Qatar

Sales / Business Development / Client Relations.The Senior Business Development Manager leads strategic initiatives to identify and secure new business opportunities in the Qatar market.This role i...Show moreLast updated: 30+ days ago

Promoted

Senior Manager Commercial Bids

Ooredoo QatarDoha, Qatar

VAC9559 - Senior Manager Commercial Bids Field : .Full Time - Permanent Location : .Feb-2025 About Us : Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than ...Show moreLast updated: 30+ days ago

Promoted

Senior Manager Product Development

Ooredoo QatarDoha, Ad-Dawhah, Qatar

Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers.Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the nu...Show moreLast updated: 30+ days ago

Promoted

Senior Associate – Business Development -Qatarization

ConfidentialDoha, Ad-Dawhah, Qatar

Senior Associate – Business Development - Qatarization.Get AI-powered advice on this job and more exclusive features.Contribute to the development and execution of sector-specific and country-speci...Show moreLast updated: 7 days ago

Promoted

Business Sales Executive - QATAR

InfintorDoha, Ad-Dawhah, Qatar

As a Business Sales Executive on our Sales and Marketing Team, you will have the opportunity to utilize your hunting, analytical, and negotiation skills to secure new customers.You will engage with...Show moreLast updated: 30+ days ago

Promoted

Business Development Manager

Qatar Electricity & Water CompanyQatar

Manage business development activities in Qatar, as well in the EMEA, Americas and APAC regions, assessing business opportunities relating to existing and new potential power / water assets.Manage bu...Show moreLast updated: 30+ days ago

Promoted

Sales Executive

Kempinski HotelsDoha, Ad-Dawhah, Qatar

Sales person managing Leisure, Corporate or Group accounts within the Sales & Marketing department and possibly working with local and international travel agents / tour operators, conference-meetin...Show moreLast updated: 30+ days ago

Promoted

Sales Executive - Pharma (Qatar)

Protectol HealthDoha, Ad-Dawhah, Qatar

We are seeking a dynamic Sales Executive with expertise in industrial safety and pharmaceuticals to join our team.The ideal candidate will be responsible for driving sales initiatives, building str...Show moreLast updated: 30+ days ago

Promoted
New!

Business Development Manager

Kintec Global RecruitmentDoha, Qatar

Business Manager - Middle East.Qatar (managing operations in Saudi Arabia and Oman).Job Summary Kintec is seeking an experienced Business Manager to drive business growth in Saudi Arabia and Oman w...Show moreLast updated: 13 hours ago

Promoted

Senior Sales Account Executive, Qatar / Jordan

SAP - GermanyDoha, Ad-Dawhah, Qatar

At SAP, we keep it simple : you bring your best to us, and we'll bring out the best in you.We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to h...Show moreLast updated: 13 days ago

Promoted

Sales Executive - Real Estate

Taameer GroupDoha, Qatar

Sales Executive – Real Estate Location : .Qatar Job Summary : We are seeking a motivated and results-driven Sales Executive to join our real estate team in Qatar. The ideal candidate will be responsi...Show moreLast updated: 30+ days ago

Promoted

Sales Executive - Real Estate

Levante HoldingDoha, Qatar

Promoted

Sales Executive

Qatar Living®Doha, Ad-Dawhah, Qatar

Qatar Living is looking for a dynamic and results-oriented Sales Executive to join our Qatar Living Job team.We are seeking a candidate with a proven track record of independently generating and pu...Show moreLast updated: 30+ days ago

Promoted

Senior Business Development Associate

SpiroDoha, Qatar

About You Spiro are currently recruiting for a.Business Development Associate.You will build relationships with new and existing clients and work closely with marketing and other internal sales dep...Show moreLast updated: 30+ days ago

Promoted

Business Development Executive

Human Capital Group QatarDoha, Ad-Dawhah, Qatar

Identify and develop new business opportunities for both hard and soft services.Generate leads through cold calling, networking, site visits, and industry contacts. Prepare and deliver presentations...Show moreLast updated: 30+ days ago