Telecommunications Engineer

At Polystar - Elisa Industriq, we’re looking for a Telecom Engineer to step into a Technical Project Manager role!

Polystar, a subsidiary of Elisa Plc, provides software solutions for telecom and network providers, helping them deliver better customer experience and operate more efficiently.

What you’ll work on :

Supporting deployments and maintaining business-critical systems for our clients.

Leading and contributing to customer projects, including system configuration and software upgrades.

Resolving incidents and service requests and conducting root-cause analysis.

Collaborating across departments to ensure smooth project execution and high customer satisfaction.

Acting as a technical spokesperson in meetings and project handovers.

Driving improvements in system performance and service delivery.

Key Responsibilities :

Configure and optimize monitoring and OSS products.

Integrate Polystar’s solutions with third-party tools and cloud-native platforms.

Perform health checks, volume measurements, and software updates.

Document system setups and maintain accurate customer information.

Communicate effectively with internal teams and customers, including reporting and escalation handling.

Support planning, prioritization, and governance of customer projects.

About You :

Experience in telecom and a technical background with experience in system configuration, software upgrades, and incident resolution.

Proficient in majority of the following : core network, customer experience monitoring, SQL and other databases, ETL, Linux, Kubernetes, and in general comfortable with mobile and other networks.

Strong problem-solving skills and a proactive mindset.

Comfortable leading projects or willing to grow into a leadership role.

Collaborative team player with excellent communication skills.

Interested? We look forward to hearing from you! Note that the final candidate will be subject to a background check.

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