Contract Management Specialist

About the Role The Contract management administrator will be responsible for providing relevant support in managing post activation requirements of active finance contracts. Job responsibilities : Provide timely assistance to retail and fleet customers with enquiries and concerns related to their IHF agreements Prepare and process various requests which includes cheque recalls, payment refunds and collateral return (end-to-end process). Initiate and prepare early settlement calculations. Qualifications : Bachelor's degree in finance, Business Administration or a related field. Required Skills : Analytical and problem-solving skills Customer-centric approach with a focus on providing exceptional service Ability to work under pressure in a fast-paced environment Team player with strong collaboration skills Bilingual (Mandatory) Minimum 2-3 years' experience in a similar role preferably gained from a financial services or trading environment Experience working with an ERP system is an advantage Excellent communication and interpersonal skills

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