Soft Services Manager

Responsibilities

• Manage and supervise the soft services team, including cleaning staff, security personnel, and other related service providers.
• Develop and implement comprehensive cleaning schedules and procedures to maintain the highest standards of hygiene and cleanliness.
• Conduct regular inspections of facilities to ensure compliance with established standards and identify areas for improvement.
• Manage budgets and control costs related to soft services operations.
• Liaise with contractors and suppliers to ensure the timely and efficient delivery of services.
• Ensure compliance with all relevant health and safety regulations.
• Develop and maintain strong relationships with clients and stakeholders.
• Prepare regular reports on performance metrics and key indicators.
• Implement and manage quality control systems to ensure consistent service delivery.
• Train and develop staff to enhance their skills and performance.

Qualifications