Senior Services Manager - Customer Contract Management

Job Description Summary

Job Description

Company Overview :

Working at GE Aerospace means you are bringing your unique perspective, innovative spirit, drive, and curiosity to a collaborative and diverse team working to advance aerospace for future generations. If you have ideas, we will listen. Join us and see your ideas take flight!

Site Overview :

For over 40 years, GE Aerospace has had a significant presence on the ground in the United Arab Emirates. With offices in Abu Dhabi and Dubai Airport Freezone; an On Wing Support Center; partnership engineering, testing, and Maintenance, Repair, and Overhaul facilities across the country; and the Middle East Technology Center focused on solutions for the region's hot & harsh environment. In addition to career opportunities, our sites offer a culture focused on respect for people and giving back to the community t hrough grants and philanthropic programming.

Role Overview :

As the Customer Program Manager for the Qatar Airways, you will play a pivotal role in managing one of GE Aerospace's largest active widebody contracts on GE90-100 & GP7200 Fleet, as well as supporting GE9x EIS readiness until regional CPM for GE9x is positioned. This position demands accountability for functional, business, and company-wide objectives, with a focus on the administration and management of pre- and post-customized services agreements.

In this role, you will :

• Lead a Cross-Functional Teams : Drive excellence in contract management, execution, and profitability by collaborating across diverse teams.
• Achieve Operational Targets : Ensure shop visit targets are met while supporting fleet stability and reliability.
• Activate Flight Deck : Utilize GE Aerospace's lean operating model, Flight Deck, to enhance processes and problem solving.
• Champion GE Aerospace Behaviors : Foster a culture of respect for people, customer driven decisions, and continuous improvement mindset.

This role is critical to ensuring the success of the Qatar GE90-100 & GP7200 programs, maintaining fleet stability, and driving operational excellence through innovative practices and a commitment to customer satisfaction.

Roles and Responsibilities

Required Qualifications

Desired Characteristics

At GE Aerospace, we have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen. Here, you will have the opportunity to work on really cool things with really smart and collaborative people. Together, we will mobilize a new era of growth in aerospace and defense. Where others stop, we accelerate.

Additional Job Description

Additional Information

Compensation Grade

SPB1

Relocation Assistance Provided : Yes