Spa Supervisor

Job Description

We believe wellness is not just a service it’s a promise of balance, care, and transformation.

As our Spa Supervisor, you will lead by example in delivering serene and personalized spa experiences. With a passion for wellness and a strong sense of leadership, you will support the daily operations of the spa while ensuring the highest standards of guest satisfaction and team performance.

What is in it for you :

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What You Will Be Doing :

Oversee day-to-day spa operations, ensuring a smooth, luxurious, and guest-focused experience

Supervise and motivate spa team members, ensuring high performance and excellent service standards

Manage treatment bookings, scheduling, and guest flow with efficiency and attention to detail

Maintain a high level of cleanliness, presentation, and adherence to hygiene protocols in all spa areas

Handle guest feedback and resolve issues with professionalism and care

Monitor inventory, product usage, and coordinate with suppliers to ensure stock availability

Support the Spa Manager in training, reporting, and team development

Promote spa services and packages to maximize revenue and guest engagement

Qualifications

Your Experience and Skills Include :

Minimum 2-3 years of experience in a spa or wellness environment, with at least 1 year in a supervisory role

Knowledge of various spa treatments and wellness trends

Strong leadership, communication, and organizational skills

Professional appearance, calm demeanor, and guest-centric attitude

Proficiency in spa software systems and Microsoft Office is an advantage

Ability to work flexible hours including weekends and holidays

Additional Information

Your team and working environment :

We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity.

Our commitment to Diversity & Inclusion :

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes’ drive from Hamad International Airport and 10 minutes from West Bay.