Senior Sales Manager

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Achieves or exceeds assigned revenue and profitability goals by executing strategic sales activities within designated market segments.

Contributes to the development of the hotel’s annual sales and marketing plan, revenue strategies, and long-term business objectives.

Oversees preparation and analysis of monthly sales and booking reports, identifying trends and opportunities for improvement.

Ensures the sales department operates efficiently within approved budgets and cost parameters.

Maintains professional and effective correspondence with clients, partners, and internal departments.

Maximizes group and event business profitability through proactive solicitation, negotiation, and confirmation of high-value accounts.

Analyzes client needs and recommends tailored programs and service solutions to enhance guest satisfaction and revenue growth.

Prepares high-quality proposals and contracts in collaboration with the Director of Sales to optimize profitability while meeting client expectations.

Utilizes advanced sales techniques and strategic selling approaches to secure new and repeat business.

Conducts regular outside sales calls, client visits, and networking events to strengthen relationships and expand the customer base.

Leads client site inspections, property tours, and entertainment functions to showcase the hotel’s facilities and services.

Maintains close contact with in-house and repeat guests to encourage loyalty, repeat bookings, and referrals across the brand portfolio.

Collaborates with all hotel departments to ensure seamless service delivery and fulfillment of client requirements.

Coordinates with the Front Office and Revenue Management teams to optimize occupancy, rate mix, and group placement.

Supports the Director of Sales in developing and executing special projects and promotional initiatives to drive market share growth.

Provides guidance and mentorship to Sales Executives and Coordinators to enhance team performance and professional development.

Keeps the Director of Sales and key hotel leadership informed of booking status, major accounts, and market trends.

Qualifications

• Minimum 5–7 years in hotel sales, including at least 2–3 years in a senior or leadership position.
• Demonstrated ability to achieve and exceed room, catering, and event revenue targets consistently.
• Expertise in developing and executing sales strategies aligned with the hotel’s revenue goals and brand positioning.
• In-depth understanding of corporate, leisure, government, and MICE segments, as well as current market trends.
• Strong ability to manage and grow high-value corporate and group accounts, ensuring long‑term partnerships.
• Experience mentoring and leading a team of sales executives to drive productivity and performance.
• Excellent presentation, persuasion, and closing abilities with high‑level decision makers.
• Proficient in forecasting, budgeting, and analyzing sales performance data to guide strategic decisions.
• Hands‑on experience with hotel management and CRM systems (e.g., Opera, Delphi, Salesforce, or similar).
• Well‑groomed, results‑oriented, and capable of representing the hotel at industry events, trade shows, and client meetings.

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference— in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits—like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

Apply now and let’s make every moment matter.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.

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