EN - Reservation Agent

You are the beginning of an exceptional guest experience. As a Reservations Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!

• Consistently offer exceptional friendly and engaging service
• Ensure the best selection for the guest and ensure revenue is maximized through upselling
• Recommend property facilities and assist guests with information and special requests
• Book room reservation requests enter rooming lists and update accurate information in the system

Qualifications :

• PMS Opera Cloud knowledge
• Excellent communication skills in English and Arabic languages is preferred
• Previous customer related and reservation experience an asset
• Must possess outstanding guest services skills
• Computer literate

Additional Information :

Your team and working environment:
Life is a journey. Live It well.

Are you a highly organized and proactive individual with a passion for the hospitality industry This role offers a unique opportunity to be at the heart of our hotels operations providing critical support to our leadership team. If you thrive in a fastpaced environment with a passion to do and have exceptional communication skills we want you on our team. Join us and play a key role in delivering exceptional guest experiences and driving our hotels success.

Remote Work :

No

Employment Type :

Fulltime

Key Skills
Intelligence,Corporate,Irrigation,Investment,AC Maintenance,Contract Administration
Experience: years
Vacancy: 1