Service Advisor Heavy Equipment _ Qatar

Position : Service Advisor Heavy Equipment

Department : Body Shop, Parts Department, Reception

Reports To : Reception Manager, Workshop Supervisors, Team Leaders, Technicians

ESSENTIAL DUTIES & RESPONSIBILITIES :

• Establish rapport and trust with customers.
• Document vehicle problems by listening to customers describe them and by asking probing questions.
• Road-test customer vehicles to confirm problems and, after service, to ensure that repairs have been completed.
• Maintain extensive contact with customers, providing estimates on service and repairs before jobs begin, explaining the appointment / scheduling system, and establishing the method of payment for repairs (cash, warranty, etc.).
• Maintain communication with the Workshop Controller and Technicians to obtain updates and status of repairs.
• Offer additional maintenance and repair services to customers when appropriate.
• Undertake additional related responsibilities as required.

COMPENSATION : Basic : 5500 Qrs

Car Allowance : 1000

Mobile : 250

Company provided accommodation (Single room Sharing Flat accommodation)

After 6 months : Family Ticket

House allowance of 3300 Qrs

QUALIFICATIONS :

ABOUT THE COMPANY :

Master HR (Recruitment, HR Consultation Services, Training, Development & Outsourcing). Job vacancies for all careers. License No. '432', since 2001.

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