Store Manager

Job Summary

The Store Manager is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. Their duties include motivating sales teams, creating business strategies, developing promotional material, and training new staff.

Job Responsibilities 1

• Understand key customer individual special orders and liaise with the Store Ops Manager / Retail Manager.
• Build and maintain profitable relationships with customers.
• Oversee the relationship with customers handled by his team.
• Resolve customer complaints quickly and efficiently.
• Keep customers updated on the latest products in order to increase sales.
• Understand customer individual special orders and liaise with the Store Ops Manager / Retail Manager.
• Conduct business reviews using CRM programs.
• Expand the customer base by upselling and cross‑selling.
• Secure merchandise by monitoring the security system and measures.
• Complete store operational requirements by scheduling and assigning employees; following up on work results.
• Achieve financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Identify current and future customer requirements by establishing report with potential and actual customers and other persons in a position to understand service requirements.

Job Responsibilities 2

Job Knowledge & Skills

Job Experience

Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year(s) GCC is a plus

Competencies

Education

Bachelor's Degree in Business Administration or any related field

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