Head of Vendor Management

Overview To lead and oversee the vendor management function, ensuring strategic alignment between vendor partnerships and organizational goals. This role is responsible for establishing robust vendor governance frameworks, optimizing vendor performance, and driving value through effective contract negotiation and relationship management. The Head of Vendor Management plays a critical role in mitigating risk, enhancing service delivery, and fostering long-term, high-impact vendor collaborations that support operational excellence and business growth.

Vendor Strategy, Planning & Negotiation

Develop and implement comprehensive vendor management strategies, policies, and governance frameworks.

Ensure alignment of vendor activities with the organization’s strategic objectives.

Review and enhance IMS procedures to improve process effectiveness and compliance.

Identify and pursue opportunities for cost optimization and operational efficiency.

Evaluate and select vendors based on defined criteria including cost, quality, reliability, and delivery timelines.

Lead contract negotiations to secure favorable terms and mitigate risks.

Ensure all contracts comply with legal, regulatory, and internal standards.

Ensure full compliance with Qatari laws, particularly the Tender & Auctions Law No. 24 of 2015 and its subsequent amendments.

Oversee vendor registration processes, ensuring adherence to KPIs and regulatory requirements.

Maintain and monitor the Vendor Management database to prevent duplication and ensure vendor information (e.g., CR, contact details) is accurate and up to date.

Coach, mentor, and develop a high-performing vendor management team.

Promote internal awareness and capability-building around vendor management practices.

Assume or accept any other responsibilities as assigned by the direct supervisor

Vendor Performance Management

Monitor and assess vendor performance to ensure compliance with contractual obligations and service level agreements.

Conduct regular performance reviews and initiate corrective actions when necessary.

Maintain a centralized and accurate vendor database for performance tracking and reporting.

Act as the primary point of contact for all vendor-related matters and escalations.

Build and nurture strong relationships with key vendors to foster collaboration and innovation.

Drive long-term strategic partnerships with high-value vendors.

Ensure vendor performance is consistently aligned with contract terms and KPIs.

Facilitate issue resolution through structured review processes and proactive engagement.

Continuously improve vendor relationship management practices to support business continuity and growth.

Qualifications

12-15 years of experience of which 5 years should be in a similar position / responsibility, preferably in similar industry

Bachelor’s degree with (master’s degree preferred) in Supply Chain / Business Administration

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