Guest Arrival Expert

Job Number 24073228 Job Category Rooms Guest Services Operations Location Sharq Village Spa a RitzCarlton Hotel Ras Abu Abboud Street Doha Qatar Qatar VIEW ON MAP Schedule FullTime Located Remotely N Relocation N Position Type NonManagement POSITION SUMMARY First impressions are everything When guests arrive at our hotels we want that impression to be memorable The same goes for departures When guests leave we want them to go with a smile and a feeling that we were there for them throughout their stay We want to build an experience that is memorable and unique from start to finish Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences They are empowered to move about their space and do what needs to be done Whether processing operational needs addressing guest requests completing reports or sharing the highlights of the local area the Guest Arrival Expert makes transactions feel like part of the experience No matter what position you are in there are a few things that are critical to success creating a safe workplace following company policies and procedures maintaining confidentiality protecting company assets upholding quality standards and ensuring your uniform personal appearance and communications are professional Guest Arrival Experts will be on their feet and moving around stand sit or walk for an extended time and taking a handson approach to work move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance Doing all these things well and other reasonable job duties as requested is critical for Guest Arrival Experts to get it right for our guests and our business each and every time PREFERRED QUALIFICATIONS Education High school diploma or G E D equivalent Related Work Experience No related work experience Supervisory Experience No supervisory experience License or Certification None Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive peoplefirst culture We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law At more than 100 awardwinning properties worldwide The RitzCarlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us the experience stays with them Attracting the world s top hospitality professionals who curate lifelong memories we believe that everyone succeeds when they are empowered to be creative thoughtful and compassionate Every day we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests Your role will be to ensure that the Gold Standards of The RitzCarlton are delivered graciously and thoughtfully every day The Gold Standards are the foundation of The RitzCarlton and are what guides us each day to be better than the next It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality As part of our team you will learn and exemplify the Gold Standards such as our Employee Promise Credo and our Service Values And our promise to you is that we offer the chance to be proud of the work you do and who you work with Desired Candidate Profile Education Bachelor of Hotel Management Hotel Management Gender nm Nationality Any Nationality