Key Account Manager

Experience Required : 5+ years in IT sales, preferably with a system integrator or IT solutions provider

Job Summary : We are looking for a results-driven Key Account Manager to manage and grow strategic customer relationships. The ideal candidate will have a strong background in IT sales, with a deep understanding of enterprise solutions, system integration, and client relationship management.

Key Responsibilities :

• Identify key accounts and ensure long-term client satisfaction
• Identify upselling and cross-selling opportunities across IT infrastructure, networking, cloud, and security solutions
• Drive sales targets and ensure revenue growth from assigned accounts
• Collaborate with pre-sales and technical teams to deliver tailored solutions
• Prepare and present business proposals, negotiate contracts, and close deals
• Stay updated on industry trends and competitive landscape
• Lead regular account reviews with clients to ensure alignment with their business goals and objectives
• Build strong, long-lasting relationships with key stakeholders and decision-makers
• Proactively resolve customer issues and concerns, ensuring the highest level of customer satisfaction
• Maintain accurate records of account activity, sales forecasts, and CRM updates
• Develop and execute account growth strategies and account retention plans
• Provide market feedback to internal teams to enhance products and services

Requirements :

Preferred Qualifications :

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