Learning and Development Manager / Assistant Learning and Development Manager

Overview

We are seeking a dynamic and experienced Learning & Development Manager to oversee the development and implementation of our associate development programs and new hire onboarding processes. The ideal candidate will be passionate about fostering a culture of continuous learning, growth, and excellence. What you will enjoy in this role : As Manager - L&OD, you will play a pivotal role in driving our Associate Engagement and development and lead our new hire onboarding processes. Responsibilities

Associate Development : Design and Implement Training Programs : Develop and deliver comprehensive training programs that enhance the skills, knowledge, and performance of associates at all levels. E-learning Management : Oversee the creation and management of online learning resources, ensuring they are engaging and effective. Evaluation and Feedback : Continuously assess the effectiveness of training programs through feedback, surveys, and performance metrics, and make necessary adjustments to improve outcomes. New Hire Onboarding : Onboarding : Provide thought leadership to the onboarding process to ensure that the NHO is best in class. Orientation Programs : Facilitate orientation sessions that introduce New Managers to the company culture, values, policies, and procedures. Buddy System : Program manage the buddy system to help new hires acclimate quickly and effectively. Tracking and Improvement : Monitor the onboarding process and gather feedback from new hires to continuously improve the experience. Early Career Development Curate / design and deliver Campus to Corporate programs for Interns and New Grads Monitor the programs and gather feedback from Interns & New Grads to continuously improve the experience. Collaboration and Leadership : Performance Management : Collaborate with global L&D team to facilitate performance management sessions for Managers and Associates Qualifications

Education :

Bachelor’s degree in psychology, Human Resources, Organizational Development, or related field. A Master’s degree is a plus. Experience :

Minimum of 10 years of experience in learning and development, with a focus on associate development and onboarding. Skills : Sound knowledge of adult learning principles and instructional design. Excellent communication and presentation skills. Proven ability to manage multiple projects and meet deadlines. Proficiency in e-learning platforms and learning management systems (LMS). Strong analytical skills to assess training effectiveness. Ability to build strong relationships and work collaboratively across all levels of the organization.

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