Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.
About the Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.
Job Purpose : -
To provide residential field support for assigned customers in the Qatar region. ( Yokogawa Systems & Products ).
This involves extensive travel throughout the assigned country and to other countries within the Middle East.
Individuals must be able to work independently at customer sites in providing technical resolutions.
Key Responsibilities & Accountabilities
To provide technical assistance and maintain Yokogawa systems and products at customer sites
To provide the customer with installation and start up assistance
To perform administrative duties related to service calls
Troubleshoots problems on customer systems.
Corrects problems and repairs as necessary.
Carries out preventive maintenance work on assigned service contracts
Advises customer on site preparation and layout prior to installation
Supervises system installation
Performs system start up operations
Assists customers in the commissioning of processes
Modifies configuration and updates relevant documentation
Provides 24 hour service when on call
Repairs, configures, calibrates, stages and troubleshoots on systems in-house as required
Reports activities, times, materials and expenses in accordance with requirements
Performs any other related duties as required.
Provides Training Courses to End Users based on System Requirements.
Qualification and Experience
Basic Qualification – Bachelor of Engineering in Instrumentation or Electronics
Minimum 6 to 9 years’ experience in process industries-preferably Oil & Gas / Petrochemical
Should have worked as Project / Service engineer on at least medium-sized project ( Mainly DCS / ESD )
Installation and commissioning Experience is preferable
Good communication and inter-personal skills
Thorough knowledge of standards and practices used in the industry.
Experience on Yokogawa systems projects mainly DCS / ESD knowledge
Required Competencies / skills
Proficient in DCS / ESD systems and SCADA software and PLC based systems
Basic knowledge of FF (Foundation Fieldbus) including trouble-shooting and installation
Basic understanding of Microsoft / Unix Operating system is desirable
Basic Networking knowledge including third-party interfaces
Sound fundamentals of process control technology
In-depth knowledge of Yokogawa systems, preferably Yokogawa and third-party interface.
Knowledge of IT, Networking basics and Microsoft Applications.
Progress Reporting and Presentation skills.
Project Management and Organizational Skills to handle Multiple issues
Strong Communication and Leadership Skills
A team player with pleasant people skills.
Training Capabilities on CVP (Including AD Suite) & ProSafe-RS,Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.about our Employee Referral process!Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow".We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.