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Spa Concierge

Spa Concierge

Mandarin OrientalDoha, Ad-Dawhah, Qatar
منذ أكثر من 30 يومًا
الوصف الوظيفي

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Mandarin Oriental, Doha is looking for a Spa Concierge to join our Spa team.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

As a Spa Concierge , you will be responsible for the following duties :

  • Assist in the operations of all spa & wellness areas as required :
  • Spa Reception
  • Salon & Barber Reception
  • Spa Retail Area
  • Boutique
  • Consultation Lounge
  • Spa Suites Arrival
  • Spa Thermal & Changing facilities
  • Tea Lounges
  • Fitness & Wellness
  • Maintain the cleanliness of The Spa in particular the changing rooms, toilets, showers, relaxation areas, fitness and wellness areas, spa suites and pool. These should be kept in a neat, tidy and sanitary manner in accordance with the Safe, Sound and Sustainability standards
  • Will be expected to aid therapists in setting up for treatments and clearing away after
  • Will be expected to ensure lockers are stocked with clean linen at all times and remove soiled linen
  • Organize appointment scheduling to maximize use of time and profitability whilst ensuring that the guests’ needs are of first importance
  • Must be a team player and assist all spa and hotel colleagues where necessary
  • Ability to perform opening and closing duties
  • Must have a thorough understanding of Spa Soft, all treatments and services offered in the Spa & Wellness division and all retail products
  • Must have good telephone skills and follow required telephone etiquette
  • Must show a professional attitude at all times, particularly with regard to punctuality, appearance and general manner

As a Spa Concierge, We Expect From You

  • Minimum 1 year of experience working in a service environment is a must
  • Hotel school graduates will be preferable
  • Senior School qualification or equivalent is a must
  • Previous experience working in a 5-star hotel environment will be an advantage
  • Previous experience working in the Middle East Region is an advantageGood knowledge on computer systems is a must
  • Our commitment to you

  • Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
  • MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  • Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  • Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
  • A competitive salary and benefits packages
  • Transportation and Housing provided
  • Relocation and Vacation Tickets
  • Seniority level

    Seniority level

    Entry level

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Other

    Industries

    Hospitality

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    Concierge • Doha, Ad-Dawhah, Qatar