Commercial Coordinator

EOE/AA/Disabled/Veterans

What are we looking for

A Commercial Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• Excellent communication skills
• High level of IT skills including Excel PowerPoint and Word
• Proactive approach to meeting deadlines and targets
• Excellent organisational and administration skills

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in a sales role
• Relevant degree in a sales or business discipline from an academic institution

What will it be like to work for Hilton

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the Worlds Best Workplaces.

We support the mental and physical wellbeing of all Team Members so they can Thrive thanks to innovative programs and benefits such as workplace flexibility career growth and development and ourGo Hilton Team Member Traveldiscount program. Hilton prioritizes understanding and integrating our Team Members unique perspectives and voicesalong with those of our Guests Owners Suppliers and Partnersto cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what its like to be on Team Hilton!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions of his or her role and to receive other benefits and privileges of employment. Please contact us to request accommodation.

A Commercial Coordinator will fully support from administrative customer service and sale lead development perspectives the Sales team to develop future and repeat business.

What will I be doing

As Commercial Coordinator you will fully support from administrative customer service and sale lead development perspectives the Sales team to develop future and repeat business. Specifically you will be responsible for performing the following tasks to the highest standards:

• Identify new contacts develop sales leads and respond to sales opportunities in order to maximise revenue
• Understand fully the hotel amenities packages and promotions
• Generate and develop sales leads and contact potential clients to build business relationships
• Produce quotations and written confirmation to all clients
• Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments calls made and business leads
• Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
• Arrange and carry out Hotel show rounds