The Store Manager serves as the heartbeat of our retail environment. This leader inspires a high-performing team, delivers exceptional customer experiences, and drives store success through operational excellence and passion for beauty. You set the tone for a welcoming, empowering space where customers feel confident exploring products and discovering their perfect self-care ritual.
Key Responsibilities
- Lead, mentor, and motivate a diverse team to exceed sales goals and deliver outstanding service
- Foster a client-focused culture with personalized consultations and product education
- Oversee daily store operations including scheduling, cash handling, visual merchandising, and inventory flow
- Analyze business performance and proactively execute strategies to maximize revenue and profitability
- Recruit, onboard, and develop team members through coaching and performance feedback
- Maintain brand standards for cleanliness, organization, and display aesthetics
- Ensure compliance with company policies, health regulations, and safety procedures
- Build strong community connections and support local marketing initiatives
Qualifications
2–4 years of retail leadership experience, preferably in beauty, cosmetics, or personal care environmentsBachelor's Degree in a related fieldStrong sales acumen with a record of achieving KPIs and driving growthExcellent communication, coaching, and conflict-resolution skillsPassion for beauty products, trends, and delivering personalized customer experiencesAbility to lead in a fast-paced environment with strong organization and multitasking abilitiesComfortable with POS systems, reporting tools, and basic business operationsFlexible availability including evenings, weekends, and holidaysWhat Success Looks Like
A thriving store full of confident team members, delighted customers, and a consistently polished, on-brand experience from entrance to checkout.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Sales and Business Development
Industries
Retail
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