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Barista

Barista

Wyndham Hotels & ResortsDoha, Ad-Dawhah, Qatar
منذ يوم 1
الوصف الوظيفي

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Wyndham Grand Doha West Bay Beach is looking for a Barista to join their team!

Summary

The barista is responsible for delivering exceptional coffee and beverage experiences to hotel guests and patrons. This role involves preparing high-quality coffee, tea, and specialty drinks, providing excellent customer service, maintaining a clean and organized work area, and contributing to overall guest satisfaction in the hotel’s food and beverage outlets.

Key Responsibilities

  • Beverage Preparation :

Prepare and serve a variety of coffee, espresso-based drinks, teas, and other beverages according to recipes and guest preferences.

  • Operate and maintain coffee-making equipment (e.g., espresso machines, grinders, blenders).
  • Ensure consistency in drink quality and presentation.
  • Customer Service

    • Greet guests warmly, take orders accurately, and provide recommendations on beverages or menu items.

  • Handle special requests, dietary needs, or customizations with care and efficiency.
  • Address guest inquiries or complaints professionally, escalating to management when necessary.
  • Cash Handling and Transactions

    • Process payments using point-of-sale (POS) systems, ensuring accuracy in transactions.

  • Handle cash, credit cards, and room charges in accordance with hotel policies.
  • Cleanliness and Hygiene

    • Maintain a clean and sanitary workstation, including counters, equipment, and seating areas.

  • Follow health and safety regulations, including food safety standards and proper handling of ingredients.
  • Restock supplies such as cups, lids, napkins, and condiments as needed.
  • Inventory and Stock Management

    • Monitor inventory levels of coffee beans, syrups, milk, and other supplies, reporting shortages to management.

  • Assist in receiving and storing deliveries, ensuring proper rotation of stock (first-in, first-out).
  • Work closely with other food and beverage staff, including servers, kitchen staff, and managers, to ensure seamless service.
  • Assist with additional tasks in the café or restaurant during peak times, such as serving pastries or light snacks.
  • Brand Standards and Atmosphere

    • Uphold the hotel’s brand standards by delivering a professional and welcoming experience.

  • Contribute to a positive and inviting atmosphere in the café or bar area through friendly demeanor and attention to detail.

    • Experience

    Previous experience as a barista or in a customer-facing food and beverage role is preferred.

    Seniority Level

  • Entry level

    • Employment Type

  • Full-time

    • Job Function

  • Other

    • Industries

  • Hospitality

    • Referrals increase your chances of interviewing at Wyndham Hotels & Resorts by 2x

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    إنشاء تنبيه وظيفي لهذا البحث

    Barista • Doha, Ad-Dawhah, Qatar