[OliOli Doha] Venue Manager

About the job

OliOli® Doha Venue Manager

Position : Venue Manager

Location : Doha, Qatar

Executive Summary

OliOli® opened a second location in Doha, Qatar, and is inviting all people interested to join an amazing group of people and help their mission to deliver exciting, joyful, differentiated, world‑class, and incredibly fun experiences to children that nurture their innate sense of curiosity and exploration.

OliOli® (means joy in the Hawaiian language) is a multiple award‑winning contemporary children’s museum that opened to rave reviews in 2017. Founded by a group of parents who are passionate about open‑ended non‑judgmental play, OliOli® comprises 6 interactive galleries and over 45 hands‑on exhibits.

The team at OliOli® comes from over 18 countries. For more information visit or

Role Overview

The Venue Manager will be the brand ambassador for OliOli® and will lead the day‑to‑day operations at OliOli® Doha. Responsibilities include adhering to brand standards and values, embedding the venue within the local community, leading guest engagement and satisfaction, implementing the creative calendar, driving financial performance, overseeing back‑of‑house functions (HR, Admin, Procurement, Finance, Operations), managing facilities, and reporting to and collaborating with the corporate office.

Key Duties & Responsibilities

Guest Engagement / Satisfaction

• Take full ownership of all aspects of guest engagement / satisfaction.
• Ensure guests have an awesome and memorable experience through a highly talented, effective, kind and committed frontline team.
• Establish OliOli® Doha as the preferred venue for families.
• Articulate the venue’s value proposition to local schools, nurseries, and authorities to encourage repeat visitation.
• Accurately measure and respond to guest satisfaction on a periodic basis.

Guest Feedback

Leadership

Commercial

Implementing the Creative Calendar

Physical Infrastructure

Operations / Admin

Qualifications

The ideal candidate will be empathetic, kind, compassionate, and thoughtful, with substantive experience caring for children and visitors within organizations of a similar mold. They must have strong interpersonal and communication skills, be creative, self‑directed, energetic, a team player, with a relevant background.

Strong and demonstrable leadership and management skills, the ability to build collaborative relationships, a track record of results, and a passion for working with kids.

Leadership

The ideal candidate will be a strong, dynamic leader who takes initiative, gets things done, and transforms vision and ideas into concrete high‑impact programs. They will have experience starting a venue or leading it through transformative growth and change, with an impressive track record.

Communication

The ideal candidate will be affable, personable, and a compelling spokesperson who articulates the mission to diverse audiences and rallies people around a vision, delivering formal presentations and one‑on‑one interactions effectively.

Passion for Children

The right candidate will have a demonstrated passion for children’s emotional, physical, and intellectual development.

Team Building

They will be flexible, creative in a challenging work environment, and able to recruit and develop a leadership team that works in an integrated way to achieve major goals.

Character

The venue manager should demonstrate honesty and integrity, be a guest‑centric problem solver, well‑organized, calm under pressure, drive for excellence, innovation, entrepreneurial thinking, and a mature, healthy sense of self‑assurance.

Background

A minimum of 8 years of progressively responsible experience in a comparable organization is strongly preferred.

Traits & Characteristics

In summary, the Venue Manager will be responsible for leading, inspiring, and growing a dynamic and inclusive child‑centric organization that delivers world‑class experiences in Doha.

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