Food And Beverage Supervisor

Overview

Food And Beverage Supervisor role at Wyndham Hotels & Resorts .

Wyndham Grand Doha West Bay Beach is looking for an F&B Supervisor to join their team.

Responsibilities

• Ensures new F&B team members are well-trained and motivated / feeling of being welcome.
• Ensures a smooth running of the F&B operations.
• Ensures a thorough handover between shifts.
• Ensures effective inter-departmental communication with Kitchen and other relevant departments.
• Well planned and executed preparations before and during the service, e.g., preparing tables and polish cutlery.
• Managing the stock and supplies in the restaurant and ensuring orders are placed in time to avoid running out of linen, glassware, etc.
• Control costs through correct stock usage, rotation, ordering, minimising wastage, forecasting and managing workload, in conjunction with the F&B Manager.
• Drive revenue through different upselling programmes.
• Follow correct reporting procedures if faced with issues.
• Ensure all standard checklists / task lists are completed each shift.
• Effective prevention, recovery, and investigation of any guest complaints.
• Anticipate guest needs whenever possible and respond to them to enhance customer satisfaction.
• Ensure service delivery is consistent and in line with brand SOPs and service culture.
• Ensure the team has knowledge of the F&B products.
• Ensure compliance with Health & safety, fire regulations and food safety as per company standards and legislation.
• Ensure correct cash handling and credit card handling as per company standards / policy.
• Ensure correct closure paperwork is done.
• Follow Health & Safety and food hygiene standards as trained.
• Ensure proper appearance and grooming of the team while on duty.
• Monitor operating supplies, equipment and reduce spoilage and wastage.
• Ensure the team are punctual, polite, courteous, and helpful to guests and colleagues at all times.
• Lead and motivate a diverse team.
• Comply with company brand standards.
• Attend Duty Manager shifts as required.
• Perform any other reasonable duties assigned by management.

It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.

Qualifications & Competencies

Background

Seniority level

Employment type

Job function

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