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Technical Writer

Technical Writer

The Group SecuritiesDoha, Ad-Dawhah, Qatar
3 منذ أيام
الوصف الوظيفي

Technical Writer – Arabic and English Content Writer (Qatar)

Responsibilities

  • Create and maintain comprehensive documentation including user manuals, installation guides, configuration guides, operation manuals, and troubleshooting guides.
  • Write software release notes detailing updates, new features, and bug fixes.
  • Ensure documentation versions are clearly numbered, with older versions properly archived.
  • Gather and analyze technical data to ensure accuracy and completeness of content.
  • Collaborate with engineers, product managers, and QA teams to understand technical specifications and translate them into effective documentation.

Other Technical Content Responsibilities

  • Simplify complex technical concepts into clear information suitable for both technical and non-technical users.
  • Maintain a consistent tone, structure, and terminology across all documents.
  • Produce technical content for digital platforms such as websites, internal knowledge bases, and customer support portals.
  • Create visual aids such as diagrams, charts, and flowcharts to enhance understanding.
  • Support bilingual documentation (Arabic and English) for accessibility and localization.
  • Regularly review and update documentation to reflect new features, system changes, and process updates.
  • Incorporate user feedback and analytics to improve documentation quality and usability.
  • Implement best practices in documentation management and version control.

    • Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • 5–10 years of proven experience as a Technical Writer in IT, software development, or a related industry.
  • Excellent command of both Arabic and English (spoken and written).

    • Skills and Competencies

  • Strong understanding of IT concepts, software development processes, and technical terminology.
  • Excellent written and verbal communication skills, with the ability to explain complex ideas clearly.
  • Proficiency in documentation tools and platforms (e.g., Confluence, Markdown, MS Office, or Docs-as-Code systems).
  • Experience with API documentation and software release processes is an advantage.
  • Attention to detail, organizational skills, and the ability to manage multiple projects simultaneously.
  • Team player with strong collaboration and feedback management skills.

    • Preferred Experience

  • Working knowledge of Git or version control systems for managing documentation.
  • Experience creating bilingual (Arabic / English) documentation.
  • Familiarity with software documentation frameworks such as Sphinx, Docusaurus, or similar.
  • Background in SaaS, software engineering, or IT infrastructure environments.

    • Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Information Technology

    • Industries

  • Capital Markets, Financial Services, and Technology, Information and Media

    • #J-18808-Ljbffr

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