Dynamics 365 CE Senior Consultant (Relocate to Malta / Big4)

Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. Role Overview The Dynamics CRM Senior Consultant is a core team member of KPMG’s customer delivery of Microsoft Dynamics 365 centred solutions. The Senior Consultant will be involved in the business processes and solution design and will be hands-on in configuring and customizing the implementation of Dynamics CRM solutions, working with both onshore and offshore development teams. The position may require business travel. Job Location :

Silema, Malta Work Type :

Hybrid Job Type :

Full-time, Permanent Working Hours :

GMT +1 Salary :

Base + Benefits (Paid in Euros €) Relocation :

VISA & Relocation Package Included Requirements A University graduate with relevant degree within a computing or business discipline Microsoft D365 CE Certifications (2016, D365) are desirable Strong functional knowledge and understanding of Microsoft D365 CE covering a wide spectrum of industries and sectors At least 8+ years of hands-on proven functional experience in D365 CE configuration, standard workflows, dashboards, forms & views customizations, Report development Detailed knowledge and understanding of all modules within D365 CE including Sales, Marketing, Customer Service & Field Services Working knowledge of the Power Platform (Power Apps, Power Automate, Power BI) Good understanding of Dataverse including customizations and development of Business Data Models for different solutions Good understanding of Microsoft Dynamics CRM Accelerators, industry templates, and add-ons A proven track record of successful implementation & maintenance of solutions within large client companies, preferably across various business verticals (Healthcare, Education, Banking, Manufacturing, etc.) A proven ability to develop a clear understanding of clients’ needs and to incorporate them into solutions Experience in consultancy roles in software delivery Experience in a delivery-oriented IT environment using waterfall, agile, and DevOps methodologies Adept at Business Requirement Analysis The ability to see the bigger picture and suggest solutions both within and outside the current implementation Experience supporting pre-sales activities is an advantage Project documentation experience, especially for work packages to be implemented by offshore teams Business process mapping, modeling, and documentation knowledge Responsibilities The senior consultant will act as a techno-functional lead to analyze, design, develop, test, maintain, and support applications developed using D365 CE, working closely with client teams and business stakeholders. Contribute to activities such as building demos and proof of concept solutions for client presentations. Work on creating Dynamics 365 solutions and industry templates. Meet and exceed customer expectations regarding business knowledge, skills, and behavior. Support practice and business development activities such as pre-sales, recruitment, mentoring juniors, sharing knowledge, and initiatives. Ensure timely completion of internal processes and mandatory training. Perform additional duties as instructed and agreed upon by management. Represent the client’s Microsoft Business Solutions team professionally and positively at all times. Follow the client’s Information Security Policies (ISP and ISMP) at all times. Perform project responsibilities towards the team (lead), client (client-facing), and governance (support project managers). Individual Organize, manage, and document workshops, meetings, and requirements sessions with client representatives and project stakeholders. Verify customer requirements for completeness and correctness, working with technical consultants / leads, asking relevant questions, and providing accurate estimations. Involve in low-level and high-level design, architecture, and requirements elaboration, creating project documentation. Establish quality guidelines for the project, including requirement traceability and acceptance criteria. Work closely with the Technical Lead to set up quality gates and thresholds. Complete allocated tasks on schedule with quality standards. Assist in decision-making, documenting reasoning, and obtaining stakeholder consensus. Proactively raise and document concerns, risks, and impediments, providing mitigation support. Triage bugs and issues during testing phases. Towards Team Define "Done" for work items. Assign tasks to team members. Review work and provide feedback. Guide team members when needed. Communicate quality standards. Conduct daily stand-ups and monthly retrospectives. Ensure understanding of project goals. Involve team in decisions and take accountability. Promote reusability and efficiency. Towards Client Participate in client workshops. Guide client and their IT / business analysts. Challenge requirements when necessary and suggest trade-offs. Provide weekly progress reports. Highlight risks and impediments. Towards Governance Support setup of Dev Management processes. Guide on DevOps setup, CI / CD pipelines, and version control strategies. Verify build and release management processes. Participate in management reviews. Ensure team calendar and work distribution are up to date. Document lessons learned and share insights. Provide feedback to team members. Microsoft Business Solutions Overview Our client values your long-term growth, offering training, mobility opportunities, and community activities. They provide a comprehensive package including competitive salary, allowances, certifications, private and medical insurance, and relocation support. Join their team and make a meaningful impact while building a rewarding career.

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