Assistant Spa Manager

Doha, QA
Marriott International Inc and Ritz Carlton Hotel Company L L C
المصدر : HireeJobsGulf
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Job Number 22144334 Job Category Spa Location The St Regis Doha Doha West Bay Doha Qatar Qatar VIEW ON MAP Schedule FullTime Located Remotely N Relocation N Position Type Management JOB SUMMARY Assists with supervising and coordinating activities of employees delivering spa services including salon skin care program coordination reservations reception desk massage and locker room areas Position focuses on ensuring guest and employee satisfaction Assists with achieving the operating budget CANDIDATE PROFILE Education and Experience High school diploma or GED 1 year experience in the spa guest services or related professional area CORE WORK ACTIVITIES Assisting in Management of Spa Operations and Budgets Ensures all employees have the proper supplies equipment and uniforms Comprehends budgets operating statements and payroll progress reports as needed to assist in the financial management of department Manages supplies and equipment inventories within budget Maintains cleanliness of spa and related areas and equipment Understands the impact of department s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals Ensures employees understand expectations and parameters Brings issues to the attention of the department manager and Human Resources as necessary Ensuring and Delivering Exceptional Customer Service Sets a positive example for guest relations Interacts with guests to obtain feedback on product quality and service levels Handles guest problems and complaints Empowers employees to provide excellent customer service Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement Strives to improve service performance Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive peoplefirst culture We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law The St Regis brand first established luxury hospitality more than 110 years ago with the opening of the St Regis New York From the moment John Jacob Astor IV opened the doors of his BeauxArts masterpiece on New York s Fifth Avenue St Regis has stood as a symbol of uncompromising elegance and bespoke service Today with more than 40 of the best addresses around the world St Regis is a place where trends are born boundaries are broken and guests can simply live exquisite We invite you to explore careers at St Regis

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