Workforce Operations Venue Manager

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Freelancer contract based in QATAR (Local organizing Committee Role)

Availability : Immediate joiners only

Position :

Workforce Operations Venue Manager

The Workforce Operations Venue Manager will manage planning and implementation of the Workforce Operations Programme for the U17 FIFA World Cup 2025 & FIFA Arab Cup 2025. He or She will play a key role in the design and delivery plan of venue operations for Workforce.

Responsibilities

Scope and refine all workforce operational spaces including all the required equipment associated with Workforce delivery on venue.

Contribute to the development and delivery of the Workforce Operations Role Specific and Venue Specific Training and the Workforce Operations Specialist on-boarding process.

Build and maintain strong client focused relationships with all functional areas and work to update and confirm detailed venue requirements for all areas.

Collaborate, lead and engage a large team of paid staff and volunteers who will deliver operations on venue.

Manage the Workforce Centre for paid staff and volunteers including check-in, meal ordering and distribution, reward and recognition, engagement, welfare, communication, etc.

Manage the regular reporting, attrition mitigation and management as well as contingency planning to resolve tournament time workforce issues in line with policies and procedures.

Attend daily venue briefings, complete daily venue reports and elevate any incidents or issues as required related to workforce.

Perform any other duties assigned by the supervisor directly related or relevant to the job.

Qualifications and Preferred Skills

Minimum 5 years in mega sports events.

Experience of working in the region and knowledge of local culture is a bonus.

Proven ability to manage people and work collaboratively with multiple departments.

Volunteer Management is an advantage.

Excellent communications skills

Ability to understand the big picture and adapt accordingly

High attention to detail and accuracy

Ability to manage large and diverse teams

Team player, willing to work on tight timelines and pitch in when needed

Positive attitude, patience and persistence

Proven experience in working in a database environment

Priority to people that have previous experience in Qatar (FAC, FWC, AFC etc).

Seniority level Mid-Senior level

Employment type Temporary

Job function Human Resources, Administrative, and Analyst

Industries Spectator Sports, Government Administration, and Events Services

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