Room Service Waiter

We are seeking a professional and customer-focused Room Service Waiter to join our team at a Swissotel Corniche Park Towers in Doha Qatar. As a Room Service Waiter you will play a crucial role in ensuring our guests have an exceptional dining experience in the comfort of their rooms.

Responsibilities

Provide courteous efficient and professional room service to hotel guests

Take food and beverage orders accurately ensuring attention to detail

Prepare trays or carts with ordered items including appropriate cutlery condiments and accompaniments

Deliver orders to guest rooms promptly and professionally

Present bills and process payments efficientlyMaintain a thorough knowledge of menu items daily specials and beverage options

Offer menu recommendations and upsell when appropriate

Ensure cleanliness and organization of room service areas and equipment

Handle guest inquiries and complaints with a friendly and solution-oriented approach

Collaborate with kitchen staff to ensure order accuracy and quality

Adhere to food safety standards and hotel policies at all times

Assist with inventory management and stock rotation

Participate in regular training sessions to enhance skills and knowledge

Adapt flexibly to changing schedules and additional tasks as assigned

Qualifications

High school diploma or equivalent; diploma or degree in hospitality is preferred

Food safety certification (required)

Previous experience as a room service waiter in a 4-5 star hotel is preferred but entry-level candidates with a strong customer service background will be considered

Excellent knowledge of food and beverage items including wine and cocktails

Strong understanding of dietary restrictions and food allergies

Exceptional customer service skills with a friendly and professional demeanor

Ability to work efficiently in a fast-paced environment while maintaining attention to detail

Excellent communication skills in English; additional languages are a plus

Basic math skills for handling bills and payments

Physical stamina to carry trays and stand for extended periods

Flexibility to work various shifts including nights weekends and holidays

Proficiency in using point-of-sale systems and hotel management software

Neat and professional appearance

Team-oriented mindset with the ability to work collaboratively with other departments

Ability to maintain composure and provide quality service in high-pressure situations

Our Commitment to Diversity & Inclusion We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

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