Restaurant Manager - Alba (Italian Restaurant)

Job Description Key Responsibilities

Ensure correct grooming standards are followed at all times

Responsible for the smooth operation of the outlet

Responsible of the Care Programme at all times

Follow up on all financials, LQA, Forbes and TrustYou targets and cascade it down to the team

Is aware of the daily, monthly and yearly financial targets

Actively contributes towards the achievement of financial targets

All issues and negative guest feedback need to be properly reported on Glitch system

Following up on opening and closing checklists

Maintains the HACCP & FIFO standards as required by the regional governing body

Handle financial procedures according to guidelines set by the finance department

Responsible for linking all facets of service, cuisine and entertainment

Assume the responsibility of daily operations

Handles security incidents, guest complaints with confidence and in a professional manner and report it in timely manner to the Director of Food and Beverage

Conducts daily briefings for all staff prior to commencement of each shift or assign it to the outlet Assistant Manager during the Restaurant Manager absence

Ensure all appropriate equipment is on hand for each service period

In charge of training, grooming and selection of casual labour (if needed)

Should be creative, confident and prepared to think outside of the box

Following the personal development plan set by the corporate office

Following team’s personal development and assign KPI’s in accordance with Hotel / Departmental goals

Ensure the operational inventory is always accounted for and in immaculate condition

Ensure the outlet maintenance is ensured at all time

Create opportunities for upselling products, establish sales goals and selling strategies

Develop the restaurant team to strive for excellence

Creates an efficient rostering system

Inspires heartists to create a flow of new and ‘improved’ ideas

Follow Hotel Evacuation Policy in case of an Emergency

Ensure awareness and delivers the optimum levels of service and guest satisfaction

Establish and maintain effective communication across all divisions

Lead by example through a passionate, hands on approach

Assist with collecting information for the monthly P&L review

Planning and coordinate menus with the outlet Chef

Ensure team’s food and beverage knowledge at all time

Carry out other duties as and when requested by the Director of Food and Beverage

Organising marketing activities and promotional events in cooperation with the marketing department and F&B Office

Preparing reports at the end of the operations including guest’s comments, sales report, general feedbacks

Responsible of the team recruitment in cooperation with the HR department

Responsible to cooperate with Masala Library corporate office and Chef

Develop a strategy of handling special guest’s re quests and VIPs (including but not limited to the Royal Family)

Qualifications Bachelor’s degree or diploma in Hospitality Management , Business Administration , or a related field (preferred).

3–5 years of experience in restaurant management or a similar leadership role.

Strong leadership, communication, and interpersonal skills.

Excellent organizational and problem-solving abilities.

Given the nature of the role and the restaurant’s Italian concept, fluency or strong proficiency in Italian is preferred.

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