Junior Office IT Support

Website design, office apps, office 365 all portal administration. Adobe In design, adobe photoshop, adobe premier & Visual studio. Resolving IT support requests from employees. Answering employee questions regarding computer systems. Gathering and analyzing data to diagnose problems with computer systems. Changing configurations, settings and permissions to fix computer issues. Generating sign ins for new hires during the onboarding process. Installing new software and hardware drivers and updating existing ones as needed. Updating employees on the status of their service requests. Logging all service requests and updating tickets as needed. With 1-2 years of experience.

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