Guest Relations Manager

Overview

Deliver upscale guest service, manage reservations, lead guest relations team, and enhance guest experiences in luxury hospitality. Responsibilities

Manage front desk operations, greet visitors, handle calls, provide administrative support, and maintain a professional environment with strong communication skills. Provide reception and office support, manage social media accounts, ensure excellent customer service, and possess strong communication and organizational skills. Address VIP guest needs, manage complaints, ensure high customer service, and demonstrate leadership and communication skills. Oversee Club Lounge operations, ensuring exceptional service for VIP guests while managing a professional team and upholding luxury hospitality standards. Manage guest queries, ensure menu knowledge, and deliver high customer service with excellent grooming standards and communication skills. Enhance guest satisfaction by providing personalized services, managing check-in / check-out, and maintaining guest profiles in a luxury hotel environment. Provide personalized guest service, handle requests, promote hotel services, and possess strong communication and problem-solving skills in a luxury environment. Lead Club Lounge operations, ensuring exceptional luxury service for VIP guests while managing a professional team and upholding hospitality standards. Provide exceptional customer service, manage front desk operations, handle reservations and payments, and assist with guest inquiries in a hospitality setting. Guest Service Agents provide exceptional reception services, ensuring efficient check-in / out, customer satisfaction, and compliance with hotel policies while demonstrating strong communication skills. Supervise front desk operations, ensure exceptional service, train team members, and resolve guest issues to maintain high service standards. Provide exceptional guest services, manage check-ins, handle requests, and maintain records in a luxury hotel environment, requiring strong communication skills. Provide professional service, ensure guest satisfaction, maintain cleanliness, and assist in promoting spa activities while possessing strong communication and organizational skills. Qualifications

Minimum 1 year of relevant experience (some postings show 3-8 years). Experience in front desk, reception, or guest relations roles in luxury / hospitality settings. Strong communication skills in English; some postings require Arabic and English fluency. Excellent organizational skills, professionalism, and ability to manage multiple tasks in a fast-paced environment. Locations / Employers

Teyseer Services Company — Doha, Qatar Confidential Company — Doha, Qatar Notes

This description consolidates multiple related postings for receptionist / front desk / guest service roles in Qatar. It retains core responsibilities and requirements from the original text.

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