Assistant Manager - Customer Growth - Business Consulting - Doha

At EY we shape your future with confidence.

EY is a globally connected powerhouse of diverse teams that help clients succeed in a fast‑paced environment. As a consulting professional in our Customer & Growth practice you design and deliver exceptional customer experiences that align with clients’ vision and strategy.

Customer & Growth Senior Consultant / Assistant Manager

We are looking for Senior Consultants and Assistant Managers to join our leading Customer & Growth team. Our consultants bring a strategic, analytical and creative mindset to help clients design cutting‑edge experiences and operational models.

Your Key Responsibilities

• Lead CX workstreams, ensuring timely and high‑quality delivery of customer‑centric solutions that align with the client’s strategic objectives.
• Collaborate with cross‑functional teams to develop personas, customer journeys and capability frameworks tailored to the client’s needs.
• Facilitate design workshops, stakeholder engagements and client meetings to align on CX strategies and priorities.
• Analyze market trends, customer data and industry benchmarks to uncover opportunities for innovation and business growth.
• Develop operating models, governance frameworks and roadmaps to translate customer experience and growth strategies into tangible outcomes.
• Design and implement actionable strategies to drive organizational growth in areas such as revenue generation, market expansion and customer engagement initiatives.
• Provide coaching and mentorship to junior team members and foster a high‑performing collaborative team environment.
• Support business development efforts by contributing to client RFP and RFI responses through developing points of view, methodologies and supporting administrative processes.
• Support the development of EY’s Customer & Growth competency by contributing to the development of thought‑leadership tools and methodologies.

Skills and Attributes for Success

To Qualify for the Role You Must Have

Ideally You Will Also Have

What We Look For

Highly motivated individuals with excellent problem‑solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator who is a confident team player collaborating with people from various teams while looking to develop your career in a dynamic organization.

What We Offer You

EY develops future‑focused skills and equips you with world‑class experiences. You will be empowered in a flexible environment, fueled by extraordinary talents in a diverse and inclusive culture of globally connected teams.

Are you ready to shape your future with confidence? Apply today.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability‑related adjustments or accommodations you may need.

EY Building a Better Working World

EY is building a better working world by creating new value for clients, people, society and the planet while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected multidisciplinary network and diverse ecosystem partners, EY teams provide services in more than 150 countries and territories.

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