IT Officer

The IT Officer will be responsible for providing day-to-day IT support to users, ensuring the smooth operation of hardware, software, and network systems. The role involves troubleshooting technical issues, maintaining system performance, and supporting users with onboarding and offboarding activities.

Key Responsibilities

Provide technical support to users for hardware, software, and network-related issues

Monitor system performance and ensure optimal operation of IT infrastructure

Troubleshoot and resolve operational and technical problems in a timely manner

Install, configure, and maintain operating systems, software applications, drivers, and peripherals

Perform regular system checks, updates, and basic maintenance activities

Support user onboarding and offboarding, including system access, email setup, and device configuration

Maintain documentation for IT processes, configurations, and support activities

Coordinate with vendors or service providers when required for IT-related services

Ensure compliance with company IT policies and security standards

Requirements & Skills

Bachelors degree in Information Technology, Computer Science, or a related field

4–5 years of relevant experience in IT support or system administration

Strong knowledge of computer hardware, operating systems, and common software applications

Basic understanding of networking concepts and troubleshooting

Good problem-solving and communication skills

Ability to work independently and handle multiple tasks efficiently

Proficiency in English (spoken and written)

Contract : 2 Months and Extendable